Our Terms and Conditions of Purchase
General
The Ultuna Student Housing Foundation (SUSbo) maintains a housing waiting list and arranges housing for currently enrolled students at the Swedish University of Agricultural Sciences.
If you would like to join the SUSbo housing waiting list, please register here on the website. You are always welcome to contact us if you have any questions about your registration.
When you sign up for the waitlist, you agree to check your inbox regularly, as all communication regarding your registration will be sent via email.
SUSbo reserves the right to remove a registration if there are specific reasons to do so. SUSbo reserves the right to make changes in the event of technical problems.
Queue Fee
You pay a one-time fee to join the housing waiting list. The waiting list fee is currently 225. To keep your place on the list, you must renew it by the end of May each year. There is no charge for this.
Payments
SUSbo offers you alternative payment methods. You can choose between paying by card or using Klarna.
Once you've selected a payment method, the amount will be charged immediately.
Waiting time
Your waiting time in the housing queue begins on the day we receive and process your payment. You can then start searching for available units on our website.
Right of Withdrawal
As a customer, you always have a 14-day right of withdrawal. This period begins the day after the date of registration, in accordance with the Act on Distance Contracts and Contracts Concluded Outside Business Premises.
Refund
You are entitled to a refund of your registration fee.
You must notify SUSbo yourself that you want the waiting list fee refunded. Within 14 days of your registration, you can request a refund of the waiting list fee by contacting us in writing. We will then remove you from the housing waiting list and refund the waiting list fee.
Dispute
Disputes should first be resolved by mutual agreement with our management. If the dispute remains unresolved, SUSbo will use alternative dispute resolution. This means you have the option to have the matter reviewed by the General Complaints Board, (ARN). SUSbo then undertakes to comply with the ARN’s decision.
Address:
The Swedish National Board for Consumer Complaints
P.O. Box 174
101 23 Stockholm
ARN's website
Personal Information
It's important to us that you feel safe. Link to the GDPR
Please contact us feel free to contact us if you have any questions.
SUSbo
66 Gälbovägen
756 51 Uppsala
018-302500